Privacy Policy
Effective Date: Sept 2025
Welcome to Resonate Sound Therapy. Your privacy matters to us. This policy explains how we collect, use, and protect your personal information when you visit our website or use our services.
1. What Information We Collect
We may collect the following types of personal data:
- Contact details – Name, email address, phone number
- Booking information – Session preferences, appointment history
- Health-related data – Voluntarily shared information to tailor your therapy experience
- Website usage – IP address, browser type, pages visited (via cookies and analytics tools)
2. How We Use Your Information
Your data helps us:
- Schedule and manage therapy sessions
- Respond to enquiries and provide support
- Improve website functionality and user experience
- Share updates, offers, or wellness content (only with your consent)
3. Legal Basis for Processing
We process your data under the following lawful bases:
- Consent – When you opt in to receive communications
- Contract – To deliver services you’ve requested
- Legal obligation – To meet regulatory requirements
4. Data Sharing and Storage
We do not sell or share your data for marketing purposes. Your information is stored securely and accessed only by authorized personnel. We may use trusted third-party platforms (e.g., booking systems, email services) that comply with GDPR standards.
5. Your Rights
You have the right to:
- Access the personal data we hold
- Request correction or deletion
- Withdraw consent at any time
- Lodge a complaint with the Information Commissioner’s Office (ICO)
6. Cookies
Our website uses cookies to enhance your experience. You can manage cookie preferences through your browser settings.
7. Contact Us
If you have any questions about this policy or your data, please contact:
Resonate Sound Therapy
📧 Email: enquiry@resonatesoundtherapy.co.uk
📞 Phone: 07879 897 019
📍 Address: Barnsley, South Yorkshire
